General Questions

Where is your clinic located in Nairobi?
Our clinic is located at Kasarani, Maternity, easily accessible from major parts of Nairobi. You can find directions on our website or contact us for assistance.
What are your clinic’s operating hours?
We are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays and Sundays from 9:00 AM to 2:00 PM.
Do I need to book an appointment, or do you accept walk-ins?
We recommend booking an appointment to ensure you receive timely care. However, we do accommodate walk-ins depending on availability.
What payment methods do you accept?
We accept cash, mobile payments like M-Pesa, and select health insurance plans.
Do you offer emergency dental care?
Yes, we provide emergency dental services. If you are experiencing severe pain, swelling, or a dental injury, please contact us immediately.

Services & Treatments

What dental services do you provide?
Our services include general dentistry, cosmetic dentistry (teeth whitening, veneers), orthodontics (braces and Invisalign), restorative treatments (crowns, bridges, and implants), and pediatric dentistry.
Do you offer teeth whitening?
Yes, we offer both in-office and take-home teeth whitening solutions to give you a brighter smile.
What options are available for replacing missing teeth?
We offer dental implants, bridges, and dentures. Our team will recommend the best option based on your needs and budget.
Do you provide braces or clear aligners (Invisalign)?
Yes, we offer traditional braces and clear aligners to help straighten your teeth and improve your smile.
Can you help with gum disease treatment?
Absolutely. We provide scaling, root planing, and advanced periodontal treatments to address gum disease and restore your oral health.

How much do you charge for your dental services?
Costs vary depending on the procedure. Please contact us for a detailed price list or a consultation to discuss your needs.
Do you accept NHIF or private insurance?
Yes, we accept NHIF and most private insurance plans. Please confirm with our team if your provider is covered.
Are there payment plans for costly procedures?
Yes, we offer flexible payment plans for procedures like braces, implants, and cosmetic treatments to make them more affordable.

How can I book an appointment with PAWADENT clinic?
You can book an appointment by calling us at 0716409206, using the online booking system on our website, or sending us a message via WhatsApp.
What is your clinic cancellation policy?
Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
How often should I visit the dentist?
We recommend visiting the dentist at least twice a year for a routine check-up and cleaning to maintain optimal oral health.

Do you treat children or offer pediatric dental care?
Yes, we have a dedicated team for pediatric dentistry. We make dental visits fun and stress-free for kids.
What options are available for patients who are anxious about dental visits?
We offer a calm and friendly environment, and for severe anxiety, we provide sedation options to make your visit comfortable.
Do you offer pain-free treatments at your clinic?
Yes, we use the latest technology and techniques to ensure that your treatment is as pain-free as possible.

How can I maintain good oral hygiene at home?
Brush twice daily with fluoride toothpaste, floss regularly, and eat a balanced diet. Avoid sugary snacks and drinks, and visit your dentist regularly.
What causes bad breath, and how can it be treated?
Bad breath can be caused by poor oral hygiene, gum disease, or certain medical conditions. Regular brushing, flossing, and tongue cleaning can help, but if it persists, consult us for a professional assessment.
How can I prevent cavities?
Practice good oral hygiene, limit sugary foods and drinks, and visit the dentist for regular cleanings and fluoride treatments.